Returns & Exchanges
At Anveshan, we strive to deliver the purest food products to your doorstep; however, if you receive a damaged or incorrect item, we offer a hassle-free return policy within 48 hours of delivery. Due to the perishable nature of our products, we ensure every request is handled with the utmost care to maintain hygiene and quality standards.
Initiate Request
Contact our support team via email or WhatsApp within 48 hours of receiving your order, providing your order ID and reason for return.
Upload Proof
Share clear photos or a short unboxing video of the product showing the damage, leakage, or incorrect item received for our quality team to review.
Verification Process
Our team will validate your request within 24-48 hours; once approved, we will arrange for a reverse pickup or authorize a replacement.
Resolution
Upon successful verification, we will either ship a fresh replacement at no extra cost or initiate a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
